Help
Frequently asked questions.
Everything we're asked most often — ordering, shipping, returns, and fabric.
When will my order ship?
In-stock orders leave the studio within 24 hours, Monday to Saturday. You'll receive a tracking email as soon as the parcel is collected.
Do you ship internationally?
Yes — to 42 countries. International orders are dispatched via DHL Express and usually arrive in 5–8 working days.
How do exchanges work?
You have 14 days from delivery to start an exchange. Submit a request from your account, ship the piece back, and we'll send the replacement at no cost within Pakistan.
Are prices inclusive of tax?
Yes. All prices on the site are inclusive of GST. International orders may incur duties depending on destination.
Do you offer gift wrapping?
We wrap every order over Rs. 8,000 in a recycled kraft gift box tied with cotton string, at no charge.
